org.dspace.app.requestitem

Class RequestItemHelpdeskStrategy

java.lang.Object

org.dspace.app.requestitem.RequestItemSubmitterStrategy

org.dspace.app.requestitem.RequestItemHelpdeskStrategy

All Implemented Interfaces:

RequestItemAuthorExtractor

public class RequestItemHelpdeskStrategy
extends RequestItemSubmitterStrategy

RequestItem strategy to allow DSpace support team's helpdesk to receive requestItem request With this enabled, then the Item author/submitter doesn't receive the request, but the helpdesk instead does. Failover to the RequestItemSubmitterStrategy, which means the submitter would get the request if there is no specified helpdesk email.

Author:

Sam Ottenhoff, Peter Dietz

Constructor Summary

Constructors

Constructor and Description
RequestItemHelpdeskStrategy()

Method Summary

Methods

Modifier and Type	Method and Description
RequestItemAuthor	getHelpDeskPerson(Context context, String helpDeskEmail) Return a RequestItemAuthor object for the specified helpdesk email address.
RequestItemAuthor	getRequestItemAuthor(Context context, Item item)

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

RequestItemHelpdeskStrategy

public RequestItemHelpdeskStrategy()

Method Detail

getRequestItemAuthor

public RequestItemAuthor getRequestItemAuthor(Context context,
                                     Item item)
                                       throws SQLException

Specified by:

getRequestItemAuthor in interface RequestItemAuthorExtractor

Overrides:

getRequestItemAuthor in class RequestItemSubmitterStrategy

Throws:

SQLException

getHelpDeskPerson

public RequestItemAuthor getHelpDeskPerson(Context context,
                                  String helpDeskEmail)
                                    throws SQLException

Return a RequestItemAuthor object for the specified helpdesk email address. It makes an attempt to find if there is a matching eperson for the helpdesk address, to use the name, Otherwise it falls back to a helpdeskname key in the Messages.props.

Parameters:

context -

helpDeskEmail -

Returns:

Throws:

SQLException