org.jivesoftware.smackx.workgroup.agent

Class TranscriptManager

java.lang.Object

org.jivesoftware.smackx.workgroup.agent.TranscriptManager

public class TranscriptManager
extends java.lang.Object

A TranscriptManager helps to retrieve the full conversation transcript of a given session getTranscript(Jid, String) or to retrieve a list with the summary of all the conversations that a user had getTranscripts(Jid, Jid).

Constructor Summary

Constructors

Constructor and Description
TranscriptManager(org.jivesoftware.smack.XMPPConnection connection)

Method Summary

Modifier and Type	Method and Description
Transcript	getTranscript(org.jxmpp.jid.Jid workgroupJID, java.lang.String sessionID) Returns the full conversation transcript of a given session.
Transcripts	getTranscripts(org.jxmpp.jid.Jid workgroupJID, org.jxmpp.jid.Jid userID) Returns the transcripts of a given user.

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

TranscriptManager

public TranscriptManager(org.jivesoftware.smack.XMPPConnection connection)

Method Detail

getTranscript

public Transcript getTranscript(org.jxmpp.jid.Jid workgroupJID,
                                java.lang.String sessionID)
                         throws org.jivesoftware.smack.SmackException.NoResponseException,
                                org.jivesoftware.smack.XMPPException.XMPPErrorException,
                                org.jivesoftware.smack.SmackException.NotConnectedException,
                                java.lang.InterruptedException

Returns the full conversation transcript of a given session.

Parameters:

sessionID - the id of the session to get the full transcript.

workgroupJID - the JID of the workgroup that will process the request.

Returns:

the full conversation transcript of a given session.

Throws:

org.jivesoftware.smack.XMPPException.XMPPErrorException

org.jivesoftware.smack.SmackException.NoResponseException

org.jivesoftware.smack.SmackException.NotConnectedException

java.lang.InterruptedException

getTranscripts

public Transcripts getTranscripts(org.jxmpp.jid.Jid workgroupJID,
                                  org.jxmpp.jid.Jid userID)
                           throws org.jivesoftware.smack.SmackException.NoResponseException,
                                  org.jivesoftware.smack.XMPPException.XMPPErrorException,
                                  org.jivesoftware.smack.SmackException.NotConnectedException,
                                  java.lang.InterruptedException

Returns the transcripts of a given user. The answer will contain the complete history of conversations that a user had.

Parameters:

userID - the id of the user to get his conversations.

workgroupJID - the JID of the workgroup that will process the request.

Returns:

the transcripts of a given user.

Throws:

org.jivesoftware.smack.XMPPException.XMPPErrorException

org.jivesoftware.smack.SmackException.NoResponseException

org.jivesoftware.smack.SmackException.NotConnectedException

java.lang.InterruptedException