Uses of Package
org.jivesoftware.smackx.workgroup.agent

Packages that use org.jivesoftware.smackx.workgroup.agent

org.jivesoftware.smackx.workgroup.agent
org.jivesoftware.smackx.workgroup.packet

Classes in org.jivesoftware.smackx.workgroup.agent used by org.jivesoftware.smackx.workgroup.agent

Agent
The Agent class is used to represent one agent in a Workgroup Queue.

AgentRoster
Manges information about the agents in a workgroup and their presence.

AgentRosterListener

Offer
A class embodying the semantic agent chat offer; specific instances allow the acceptance or rejecting of the offer.

OfferConfirmation

OfferContent
Type of content being included in the offer.

OfferListener
An interface which all classes interested in hearing about chat offers associated to a particular AgentSession instance should implement.

QueueUsersListener

RevokedOffer
An immutable simple class to embody the information concerning a revoked offer, this is namely the reason, the workgroup, the userJID, and the timestamp which the message was received.

WorkgroupQueue
A queue in a workgroup, which is a pool of agents that are routed a specific type of chat request.

WorkgroupQueue.Status
A class to represent the status of the workgroup.

Classes in org.jivesoftware.smackx.workgroup.agent used by org.jivesoftware.smackx.workgroup.packet

OfferContent
Type of content being included in the offer.

WorkgroupQueue.Status
A class to represent the status of the workgroup.